Privacy Policy

1. Information We Collect

theronique collects various types of information to provide you with our financial education and business growth services. Understanding what we collect helps you make informed decisions about sharing your information with us.

Personal Information

When you interact with our services, we collect personal details that you voluntarily provide. This includes your name, email address, phone number, business information, and postal address. We also collect information about your educational background, business experience, and specific learning goals when you enroll in our programs.

Technical Information

Our website automatically collects technical data about your device and browsing behaviour. This includes your IP address, browser type, operating system, referring websites, pages viewed, and time spent on our site. We use this information to improve our website performance and understand how visitors use our services.

• Contact details provided during registration or inquiry processes
• Business information shared for program customisation
• Learning preferences and educational goals
• Payment information processed through secure third-party providers
• Communication records including emails, chat logs, and support tickets
• Website usage data and analytics information

2. How We Use Your Information

Your information serves multiple purposes within our educational framework. We use personal data primarily to deliver high-quality financial education and business growth programs tailored to your specific needs and circumstances.

Educational Service Delivery

Your personal information enables us to customise learning experiences, track progress through programs, and provide relevant resources. We analyse your learning patterns to suggest additional courses or materials that align with your business goals.

Communication and Support

We use your contact information to send course materials, program updates, and respond to your questions. This includes technical support, academic guidance, and administrative communications related to your enrollment.

• Delivering personalised education programs and resources
• Processing enrollment applications and payments
• Providing customer support and technical assistance
• Sending relevant program updates and educational content
• Improving our services based on user feedback and behaviour
• Meeting legal and regulatory requirements in Australia

3. Information Sharing and Third Parties

theronique maintains strict controls over information sharing. We only share your personal data with trusted partners who help us deliver our educational services, and we never sell your information to marketers or advertisers.

Service Providers

We work with carefully selected third-party providers who assist with payment processing, email communications, website hosting, and educational content delivery. These providers operate under strict confidentiality agreements and can only use your information for the specific services they provide to us.

Legal Requirements

In certain circumstances, we may need to share your information to comply with Australian law, respond to legal processes, or protect the rights and safety of our users and staff. We will always notify you of such requests unless prohibited by law.

4. Your Privacy Rights Under Australian Law

As an Australian business, theronique complies with the Privacy Act 1988 and the Australian Privacy Principles. You have specific rights regarding your personal information, and we're committed to helping you exercise these rights easily and effectively.

Access and Correction

You can request access to the personal information we hold about you at any time. If you find any inaccuracies, you have the right to request corrections. We'll respond to these requests within 30 days and provide the information free of charge in most circumstances.

Data Portability and Deletion

You can request a copy of your personal data in a commonly used electronic format. You also have the right to request deletion of your personal information, though we may need to retain certain records for legal or business purposes.

• Request access to your personal information
• Correct inaccurate or outdated information
• Request deletion of your personal data
• Object to certain types of data processing
• Request data portability to another service
• Lodge complaints with the Office of the Australian Information Commissioner

5. Data Security and Protection

theronique implements comprehensive security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our security approach combines technical safeguards, administrative controls, and staff training.

Technical Safeguards

We use industry-standard encryption for data transmission and storage. Our systems are regularly updated with security patches, and we employ firewalls, intrusion detection systems, and access controls to protect against cyber threats.

Administrative Controls

Access to personal information is restricted to staff members who need it for their work. We conduct regular security training and maintain strict policies about data handling. All employees sign confidentiality agreements as part of their employment.

• SSL encryption for all data transmission
• Secure database storage with regular backups
• Multi-factor authentication for system access
• Regular security audits and vulnerability assessments
• Staff training on data protection practices
• Incident response procedures for potential breaches

6. Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our services and meet our legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

Educational Records

Course completion records and certificates are retained for seven years after program completion to support your professional development and meet educational standards. Learning materials and progress records are typically deleted within two years of course completion unless you request longer retention.

Business Records

Financial records and business communications are retained according to Australian business law requirements. Most business records are kept for seven years, while basic contact information may be retained longer if you maintain an ongoing relationship with us.

7. International Data Transfers

While theronique primarily operates within Australia, some of our technology providers are located overseas. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

Approved Countries and Safeguards

We only transfer data to countries with adequate privacy protections or to providers who have agreed to equivalent privacy standards. This includes providers in the United States who participate in recognised privacy frameworks and European providers subject to GDPR protections.

Before any international transfer, we assess the privacy laws of the destination country and implement additional safeguards where necessary. You can request details about specific transfers that affect your personal information.

8. Cookies and Website Technology

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalised content. You have control over most cookies through your browser settings, though some are essential for website functionality.

Types of Cookies

We use essential cookies for website security and functionality, analytics cookies to understand how visitors use our site, and preference cookies to remember your settings. We do not use cookies for advertising or tracking across other websites.

• Essential cookies for website security and login functions
• Analytics cookies to improve website performance
• Preference cookies to remember your settings
• Session cookies that expire when you close your browser

9. Children's Privacy

theronique's services are designed for adult learners and business professionals. We do not knowingly collect personal information from individuals under 18 years of age. If we discover that we have inadvertently collected information from someone under 18, we will delete it promptly.

Parents or guardians who believe their child has provided personal information to us should contact our privacy officer immediately. We will work quickly to remove any such information from our systems.

10. Privacy Policy Updates

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through email or prominent website notices before the changes take effect.

Minor updates for clarity or legal compliance may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your privacy.